Free Shipping for USA and Canadian orders.*
We ship as soon as possible on the same business day in most cases, and provide tracking number by email. If you create an account (either during checkout or afterwards), you can always look up the shipment tracking number of your most recent order in your account. Being Wilson Electronics' one of the top resellers, we stock all weBoost signal boosters, antennas, parts and accessories. Therefore, most orders ship on the same or next business day.
Most Wilson cell phone signal boosters and related accessories will be shipped from our warehouse the same day an order is received (Monday - Friday prior to 2:00 PM CST). Orders received after 2:00 PM, or those received over the weekend, or on a national holiday will be shipped the following business day. Orders within USA are usually shipped by FedEx or USPS but you can contact us if you want it shipped by UPS or any other shipping Carrier and we can try to accommodate your request. Orders within USA shipped via Fedex or US Postal Service are properly insured at no additional cost to customers. If you have an account with any shipping carrier and wish to use that instead, please provide that information in "comments" section at the checkout and we can ship through your shipping account.
When placing an order, various options pop-up from various specific shipping companies and their prices that can be chosen. However, if you see and choose the free "Standard Shipping 5-7 Days" option, we will ship through whichever shipping carrier that offers the cheapest ground 5 to 7 days delivery option - Unless you request a specific shipment carrier for your ground shipment in the "order comments" section shown under shipping options at the checkout.
For orders with reasonably high value, we send insured with signature required for loss prevention and loss compensation. All order non-receipt claims must be made within 30 days because shipping carriers such as FedEx and UPS have small period of claim window whithin which we must file a claim for lost shipments. If we're not alerted within this period, we cannot send replacement shipment and cannot issue refund for lost shipments.
Shipping to Canada.
Orders may be shipped by any of above listed shipping carriers or DHL if "free shipping" option is chosen for orders totalling $500 or more, and for US $14.95 shipping option chosen for orders totalling less than $500. These shipping costs do not include duties and/or taxes that may also apply (you would pay that anyway if purchased in Canada in the form of GST, HST, or PST). If you have an account with any shipping carrier and wish to use that instead, please provide that information in "comments" section at the checkout and we can ship through your shipping account in lieu of above stated shipping costs.
Shipping to Mexico.
Orders may be shipped by any of above listed shipping carriers if "free shipping" option is chosen for orders totalling $500 or more, and for US $19.95 shipping option chosen for orders totalling less than $500. We have negotiated an excellent value for your money for various shipping options via USPS. However, those shipping costs would not include duties and/or taxes that may also apply. If you have an account with any shipping carrier and wish to use that instead, please provide that information in "comments" section at the checkout and we can ship through your shipping account in lieu of above stated costs.
When will my Order Arrive?
Most orders shipped via Standard Ground will in arrive within 3-5 business days. Orders shipped via Expedited or Express Shipping will arrive within 1-3 business days after shipment, Guaranteed.
How do I Track my Order?
Orders shipped via FedEx or USPS are trackable by logging into your account. Customers will be notified that the USPS or FedEx tracking number has been posted via an Order Status Update e-mail as well. Orders shipped by other carriers may not be trackable.
Shipping to Alaska and Hawaii.
Customers in Hawaii and Alaska are encouraged to place larger orders because shipping is free for orders over $100. A nominal shipping fee of $9.95 applies for orders totalling less than $100.
We will gladly ship to APO and FPO addresses. Please contact us to let us know if you will be making a high volume purchase (ten or more signal booster kits) so we can ensure a timely delivery.
For shipping outside USA/Canada/Mexico, PayPal must be chosen as payment method or your country of shipment may not populate in the country options. International customers residing outside USA/ Canada/ Mexico are encouraged to contact us with specific details of any special order request regarding shipping options and related shipping costs.